ARRI Inc. is looking for an experienced Lens Service Technician at their new, state-of-the-art service center in Burbank, California. This is a full-time position: responsible for repairs of ARRI, ZEISS and other professional cine lenses.

Essential Duties and Responsibilities include the following:

• Performing repairs
• Evaluating the performance, condition and quality control of new and used cine lenses
• Troubleshooting and identifying equipment issues
• Providing estimates of repairs for clients
• Maintenance and repair of ARRI Cine Lenses, including third party manufacturers
• Providing technical phone support on service-related issues and customer repair questions
• Keeping track of parts and supplies
• Working with the service manager to maintain stock
• Visiting customers, rental houses and sets to troubleshoot/repair company products
• Work with the ARRI global service organization to support the worldwide database and 24/5 coverage
• Participate in demos and workshops on camera and lens equipment for potential clients
• Support in-house staff trainingQualifications and Required Skills:
  The ideal candidate must have a minimum of 6 years in Optical or Mechanical Engineering or equivalent hands-on industry knowledge and, after the initial training period, will be responsible for troubleshooting and repairing equipment.
  ·      Experience in servicing and repairing professional cinema lenses, video lenses, and full frame lenses from Zeiss, Fujinon, Angenieux, Cooke, Leica, Canon, and others
  ·      Understanding digital cine production, workflows, cinematography, and/or post-production environments
  ·      Exceptional optical and mechanical skills
  ·      Basic knowledge of Windows, Microsoft Office Software, and MAC OS
  ·      Excellent communication skills and the capability to explain and communicate about complex technical matters
  ·      Ability to handle stressful situations professionally and interact with coworkers and clients respectfully
  ·      Willingness to travel internationally, as necessary, to headquarters and manufacturers, visiting customers, trade shows and set locations
  ·      Organization and attention to detail

ARRI measures success by customer satisfaction, industry reputation, and the development and professional growth.

Salary and Benefits:
Salary is commensurate with experience. ARRI Inc. offers comprehensive medical, dental and vision benefits, vacation, holiday and sick/personal leave, as well as a 401k and profit sharing plan.
ARRI INC. is an equal opportunity employer.

Contact: Arricareers (at) arri.com