Canon U.S.A., Inc. opens a service and support center in Ridgefield Park, New Jersey–across the George Washington Bridge from New York City. The repair center includes Canon’s advanced calibration equipment, spare parts, and an experienced repair staff. The new facility is available exclusively for Platinum and Gold level members of Canon’s Professional Services (CPS) program, including owners of Cinema EOS and broadcast lens products.
This facility joins the Canon Hollywood Professional Technology & Support Center that opened last year. An advance reservation is required for service and support requests in NJ. Canon Professional Services (CPS) Platinum and Gold level members can make a reservation via the CPS hotline by calling 1 (888) CPS-4540. Owners of Cinema EOS, professional video cameras and broadcast lenses should call 1 (855) CINE EOS to schedule an appointment.
Additional camera and lens service facilities for professional and consumer clients are located in Jamesburg, N.J., Irvine, C.A., and Newport News, V.A. By the end of the year, Canon plans to open a facility in the Chicago area.